• 410.935.6132 Chuck@QACTeam.com
  • 24/7

One Goal. One Direction. Success

About

Charles Luttrell is a seasoned professional with a diverse background spanning various fields. With 25 years of experience in customer service and 15 years in mystery shopping, Charles has honed his skills in understanding and enhancing customer experiences. In 2008, he ventured into entrepreneurship, founding Constant Change Consulting, a mystery shopping company that flourished under […]

Podcast Sponsorship

Are you looking for a way to gain exposure for your business? Look no further than our podcast interview and sponsorship program! You’ll have the opportunity to be featured on our popular podcast, reaching listeners in your target audience. We’ll interview you about your business, product, or service, giving you the chance to showcase your […]

RMS(Review Management System)

Become a member! With the Great Resignation starting in 2021, there have been several unique challenges businesses face such as employee turnover and quiet quitting. Q.A.C Team can help manage these changes with our RMS program. Let us be your, “Eyes and Ears” to measure your business through your customer. We believe in making the […]