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About

Charles Luttrell is a seasoned professional with a diverse background spanning various fields.

With 25 years of experience in customer service and 15 years in mystery shopping, Charles has honed his skills in understanding and enhancing customer experiences.

In 2008, he ventured into entrepreneurship, founding Constant Change Consulting, a mystery shopping company that flourished under his leadership for five years.

In addition to his entrepreneurial endeavors, Charles has spent five years in the realm of merchandising, further expanding his expertise in retail operations.

In 2015, he demonstrated his innovative spirit by developing BuzzyBeeRTC, an app designed to crowdsource real-time information on the busyness of places, catering to the needs of modern consumers.

Beyond his professional achievements, Charles is deeply committed to mentorship and coaching, leveraging his extensive experience to guide and inspire others.

As a dedicated father of two girls, he understands the importance of balancing work and family life.

Recently, Charles embarked on a new venture, founding Q.A.C Team in 2022.

Through this platform, he interviews business owners, sharing their stories and promoting their ventures while offering insightful analyses of their operations through reviews.

Charles Luttrell continues to make significant contributions to the business world, embodying innovation, leadership, and a passion for helping others succeed.

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Testimonials

Rachel Gaddis Coaching

I met Chuck when I appeared on his podcast as a guest earlier this year. We kept in touch, and I’ve leaned on him a number of times for QA as I’ve launched various ventures.

Chuck is a thorough and thoughtful tester of endeavors small, medium, and large. He checks to see what it is that I’m looking for feedback on or what I want him to test, in case he needs to pay attention to anything in particular, and he nearly always catches something that I missed or didn’t think about.

My business has presented itself so much more professionally as a result of my work with Chuck and QAC Team, and I’m so thankful that our paths crossed. His company offers a unique service, but more important (to me, anyway), is the authentic care and attention that Chuck takes with his clients.

He wants all small businesses and entrepreneurs to succeed, and he works hard to ensure that he’s helping everyone that he meets. I think any business owner would be fortunate to work with QAC Team – my advice is, hurry and sign up before he gets too busy to work with you. 

Rachel Gaddis
The Comeback Coach

Steve Kent Financial Services

“Chuck Lutrell, owner of Q.A.C Team, and I had a great conversation.  Not only was I a guest on his podcast and am now an affiliate, but I am referring him to several business owners to perform an analysis of their operations and management systems as they work hard but are not realizing the results desired.  The value the Q.A.C Team offers is terrific.”

Steve Kent
Steve Kent Financial Services

Events and Sponsors

“Chuck did an excellent job QC’ing my website, making the buying process smooth and easy. His attention to detail and expertise greatly improved the user experience. It was a pleasure to be a guest on his Q.A.C Team podcast!” -Roberta Vigilance

Events and Sponsors by Roberta Vigilance

Collin’s Mobile Detailing

“After talking with Chuck at Q.A.C Team, I got a clear understanding of how his business operates. He arranged for someone to review my mobile auto detailing service over the phone, and that analysis helped me see a few areas where I could improve. Chuck also joined me for a ride-along, offering real-time feedback while I worked. Although I haven’t had the chance to interview with Chuck on his podcast yet, I’m really looking forward to making that happen soon!”-Collin

Collin's Mobile Detailing

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410.935.6132

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